FAQ

 

When Will My Order Ship?

Original works ship within 3-5 working days. Prints and smaller custom items are made to order and generally ship within 7-10 days.

Larger commissions depend on timelines & products determined at project start; while some items can be produced fairly quickly (a run of custom screen-printed shirts, for example), others simply require time (a hand-painted bumblebee in the Hawk Moth style, as another example).

What is your shipping policy?

We typically ship 2x weekly to any place on the globe we legally can. One time, we shipped a synthesizer to Estonia. Another time it was a vintage makeup case to Korea.

DOMESTIC

USPS 1st Class and Priority Mail are our preferences for smaller items (usually <5lbs). Larger than this, and for all original non-photographic artworks, we’ll ship insured via UPS. Oversized items requiring freight quotes will be marked as such. Please ask before purchase if you’re not sure what costs your delivery might incur!

INTERNATIONAL

USPS 1st Class International is our typical preference. Where not listed on the item, quotes are available. We do not cover the costs of customs/ import taxes, and we do not mail items as “gifts” (sorry!)


Will you do commissions?

Email us your budget, sizing & topical hopes to: strangebirdsmn@gmail.com.

Can I see more pictures of this item?

Totally! Just ask: cassandra@strangebirdscollective.com.

Can I use your space?

Once the patio is done, we’d love to talk more!

What if I can’t come by Saturday?

Email us your request: cassandra@strangebirdscollective.com.

Any other questions?

cassandra@strangebirdscollective.com, FB or Instagram DM.